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Return's Portal

Return your item to us in 3 easy steps!

An image showing a three-step process for returning goods. Step 1: Generate your returns label with Royal Mail (illustrated with a printer). Step 2: Complete our returns portal form (illustrated with a document and cursor). Step 3: Send your goods to us (illustrated with a parcel).
Generate your returns label with Royal Mail

Click on this link to start your returns process (LINK: https://www.royalmail.com/track-my-return#/details/6121)

 – Please enter your order number/sales reference

 – Fill out the rest of the required information

 – Click download your label – NOTE: We will require your tracking number from the label

 – Book a collection or drop off the item to your nearest post office

Your item will be inspected and refunded within 7 working days if your return is in line with our returns policy (LINK discountfabricsltd.com/returns-policy/)

Track my return | Royal Mail Group Ltd