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Return's Portal

Return your item to us in 3 easy steps!

An image showing a three-step process for returning goods. Step 1: Generate your returns label with Royal Mail (illustrated with a printer). Step 2: Complete our returns portal form (illustrated with a document and cursor). Step 3: Send your goods to us (illustrated with a parcel).
Generate your returns label with Royal Mail

Click on this link to start your returns process (LINK: https://www.royalmail.com/track-my-return#/details/6121)

 – Please enter your order number/sales reference

 – Fill out the rest of the required information

 – Click download your label – NOTE: We will require your tracking number from the label

 – Book a collection or drop off the item to your nearest post office

Your item will be inspected and refunded within 7 working days if your return is in line with our returns policy (LINK discountfabricsltd.com/returns-policy/)

Track my return | Royal Mail Group Ltd

 

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Hands crafting red and green felt Christmas tree ornaments with white stitching. Various supplies, including thread, fabric, cotton filling, and ribbon, are scattered on a wooden table.
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A sewing machine on a fabric-covered table surrounded by colorful rolls and pieces of gingham fabric. Two pairs of scissors, sewing accessories, and decorative buttons are nearby, with spools of thread on shelves in the background.